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I finally figured out which warning to click on that would take me to the how to fix the mess I didn’t create thread. I followed the instructions to a T and surprise, surprise it didn’t work. Yeah, I know. Silly me, expecting it to.
After another long and frustrating search, sans swearing since, as we all know, computers are self-willed machines that will toy with you in ways you can’t begin to imagine if you’re at all mean to them, I finally located the live help option. Guess who I spent the next two hours chatting with? Jayashree Krishnamoorthy. Sorry but I had to laugh when the tiny avatar was politically correct.
Good ole Jayashree was excellent as long as I followed the script. However, when I asked what the hell happened in the first place to cause the problem and how can I prevent it from happening again, he didn’t fare so well. In fact, he muttered something, yes, men can mutter even while online, that made no sense and repeated his original has he helped me with my problem line.
Since he did make it all better I thought it best to drop my question before he got annoyed and undid what he’d just done. I thanked him politely, wished him a happy day, and let him move on to the next poor techno-moron.
My question – Are Indians genetically engineered to be computer wizards since all the tech support in the world seems to be based there?
In other news, all is now right in my world. Harry’s toy reappeared so he is now a happy little playing cat again. I have a release date from Ellora’s Cave, May 15th, for Hot Rush, aka the canoe story. And I have the day off Friday. Doesn’t get much better than that.
2 comments:
I hate those warning signs. I never know which one to click and you just know it will be the wrong one and worlds will collide.
As for the guy that helped you - I think companies put more trainign into their staff or that staff want teh job more
Oh Lordy! Sorry about the comp problem. That crap always freaks me out because, like you, I'm techno challenged. Glad Jay-whatever helped you out.
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